Our Services

- General Practice

We provide full general practice services to care for you and your family with the added advantage of After Hours care 8am to 8pm, 7 days a week.

When can I see a doctor?

You can make appointments to see your doctor Monday to Friday 8am - 5.45pm.

We will always see you the same day if your problem is urgent. If your doctor is fully booked you can make an appointment with another doctor, or just come in to the walk in clinic.

Appointments are up to 15 minutes. You can help us keep waiting times short by telling us if your problem is urgent or will require extra time.

Please note there may be a charge of $25 if you do not attend your appointment. You may cancel your appointment free of charge up to one hour before.

Double appointments are required for more than one person attending, multiple problems, some procedures and medicals. Please ask the reception staff to advise you on the correct appointment for you.

Make an appointment

Phone 03 365 7900 for an appointment, or just call in and talk to one of our friendly reception staff.

We are open from 8am to 8pm, 7 days a week with appointments available Mon-Fri from 8.00am till 5.45pm. Some early evening appointments available - please call us to check availability.

On Public Holidays we are open from 8am to 8pm, including Christmas Day.

Benefits of Enrolling

Enrolling as a patient with Moorhouse Medical Centre means you plan to get most of your ongoing primary health care through our practice team and together we plan to meet your health needs.

Enrolling is easy and free. Visit us at our clinic or phone us on 03 365 7900.

  • You will pay lower fees for consultations. Compare Enrolled Fees with Casual Fees.
  • By having up to date information, the practice will be better able to focus on helping you stay in good health by co-ordinating healthcare services for you and your family.
  • People who develop long term relationships with their family doctor and general practice team generally enjoy better health care, including early disease intervention, and have better health.
  • You will be able to access Nurse Led Clinics and PHO funded initiatives.

enrol now

If you do not expect to receive most of your health care services from us, you may wish to remain as a casual patient.

 

Nurse appointments are available for nurse clinics and services including Diabetes, Smoking Cessation, Men's and Women's Wellness Checks and Immunisations.

Child Health is free for children under 13 years who are enrolled at Moorhouse.

Maternity care is free for enrolled patients in the first trimester. If you think you are pregnant, this can be confirmed by one of our practice nurses who will then suggest an appointment with your usual doctor to discuss your options for maternity care.

Sexual Health services are available free to patients aged 20 years and under. Services include:

  • Contraception - including emergency contraception
  • Testing and treatment of Sexually Transmissible Infections (STIs)
  • Sexual health advice
  • Pregnancy testing and advice¬†
  • Cervical smears

Mental Health care is provided by all our doctors and enrolled patients may be eligible for an extended consultation at no additional cost.

Insurance Medicals are best done by your own doctor. The insurance company will give you and your doctor very specific instructions on what they require. The usual is a half hour appointment with paperwork completed by you beforehand and be prepared for a blood test, urine sample and physical examination. The company will usually pay the fees if they have requested the medical.

Sports Injuries - with X-ray and physiotherapy on site, you can be treated right from the initial injury through to rehabilitation.

Chaperone - All our patients have the right to have a chaperone present during examinations if they wish. You may wish to bring a support person with you or have a nurse chaperone. Please ask your doctor or practice nurse.